Careers - Customer Service Rep

WE’RE LOOKING FOR A CUSTOMER SERVICE REP

Sugar Daddies Bakery, a local bakery startup is looking to hire part-time help in Cambridge (Galt).  This is a part-time position with flexibility of working during the day, or evening hours. Weekend work may be required.

Main Job Duties are described below:

  • Prioritize cleanliness and health standards at all times
  • Provide superior customer service to all guests
  • Efficiently stock and display product in a neat and appealing manner
  • Assist guests with product recommendations and locations, requests, and special orders
  • Deal with customer concerns and/or complaints
  • Assist in receiving, unloading and stocking of merchandise
  • Merchandise, price, label and stock all bakery products
  • Ensure accuracy of store signage with regards to pricing
  • Willingness to cross train and work in any department
  • To perform other duties and tasks assigned, as consistent with the nature and scope of the position

On occasion you may be asked to perform the following:

  • Coordinate delivery schedules and customer pickups
  • Assisting in kitchens with baking operations.
  • Clean up duties including dishes and cleaning.
  • Answer customer phone calls and social media inquiries where required

Qualifications:

  • Previous experience with nutrition and/or a ketogenic lifestyle would be considered an asset
  • At least one year of retail or customer service experience
  • Prior bakery knowledge/experience is an asset
  • Food safety certification preferred
  • Above average interpersonal and communication skills
  • Superb customer service skills with a desire to provide a great shopping experience for customers
  • Strong analytical, problem solving and decision making skills
  • Ability to work in a safe and responsible manner
  • Work well independently or in a collaborative team environment
  • Willingness and availability to work varied shifts including early morning, evenings, weekends, and holidays if necessary
  • Physical ability to stand, lift, and handle up to 50 pounds on a regular basis
  • Ability to work well in a fast paced environment
  • Proven track record as a self-starter; dedicated and goal orientated
  • Ability to follow established company policies
  • Excellent command of the English language both verbal and written

Sugar Daddies Bakery promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Newcomers to Canada, Students, Visible minorities, Youth, LGBTQ2.


If this role sounds interesting to you, please forward your resume along with the reason why you feel you are a good fit for this role, to HR@sugardaddiesbakery.ca