Careers - Customer Service Representative

WE’RE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE

Sugar Daddies Gluten-Free Bakery, a local bakery, is looking to hire part-time at help at our Hamilton retail location.  This is a part-time position required to work during the day on Friday, Saturday, and Sunday. 

Main Job Duties are described below:

• Prioritize cleanliness and health standards at all times
• Provide superior customer service to all guests
• Efficiently stock and display product in a neat and appealing manner
• Assist guests with product recommendations and locations, requests, and special orders
• Address customer concerns and questions.
• Assist in receiving, unloading and stocking of merchandise
• Merchandise, price, label and stock all bakery products
• Ensure accuracy of store signage with regards to pricing
• Willingness to cross train and work in any department
• To perform other duties and tasks assigned, as consistent with the nature and scope of the position

On occasion you may be asked to perform the following:

• Coordinate delivery schedules and customer pickups
• Clean up duties including dishes and cleaning.
• Answer customer phone calls where required

Qualifications:

• Previous experience with nutrition and/or a ketogenic lifestyle would be considered an asset
• At least one year of retail or customer service experience
• Prior bakery knowledge/experience is an asset
• Food safety certification preferred
• Above average interpersonal and communication skills
• Superb customer service skills with a desire to provide a great shopping experience for customers
• Strong analytical, problem solving and decision making skills
• Ability to work in a safe and responsible manner
• Work well independently or in a collaborative team environment
• Willingness and availability to work varied shifts including early morning, evenings, weekends, and holidays if necessary
• Ability to work well in a fast paced environment
• Proven track record as a self-starter; dedicated and goal orientated
• Ability to follow established company policies
• Excellent command of the English language both verbal and written

Sugar Daddies Bakery promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Newcomers to Canada, Students, Visible minorities, Youth, LGBTQ2.

If this role sounds interesting to you, please forward your resume along with the reason why you feel you are a good fit for this role, to HR@sugardaddiesbakery.ca